1. Processing and Shipping Time:
- Orders are typically processed within 4-6 business days from the date of purchase, excluding weekends and holidays.
- Orders placed by 3:00 PM will be shipped the same day.
2. Shipping Rates:
- All orders under 3000 are subject to a flat shipping rate of 200.
- Enjoy free delivery on all orders over 3000.
3. Shipping Methods:
- We offer multiple shipping methods to cater to your preferences. During checkout, you can choose the shipping option that suits you best.
4. Estimated Delivery Times:
- Estimated delivery times depend on the chosen shipping method and your location. A tracking number will be provided upon shipment for real-time tracking.
5. Order Tracking:
- Once your order is shipped, a tracking number and relevant information will be sent via email. You can track your shipment on our website or through the carrier's tracking service.
6. Shipping Delays:
- While we strive to meet delivery expectations, unforeseen circumstances may cause delays. We will promptly notify you of any such issues.
7 Lost or Stolen Packages:
- We cannot be held responsible for lost or stolen packages after they are marked as delivered by the carrier. Please ensure the security of your delivery location.
8. Address Accuracy:
- Customers are responsible for providing accurate shipping information. Please double-check your address before completing your purchase to avoid any delivery issues.
9. Returns Due to Shipping Issues:
- If an order is returned due to an incorrect address or failure to claim the package, additional shipping charges may apply for reshipment.